Order Processing:
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates:
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs, with estimated delivery times based on your location.
Delivery Timeframes:
Standard delivery typically takes 5-7 business days. Expedited delivery options are available for faster delivery. Please note that these timeframes are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing.
International Shipping:
Baburam and Sons ships internationally. Shipping charges and delivery times will vary based on the destination country and shipping method selected at checkout. International orders may be subject to import duties and taxes, which are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive an email notification with tracking information. You can track your package through the carrier's website using the provided tracking number.
Shipping Address:
Please ensure that the shipping address provided at checkout is accurate and complete. Baburam and Sons is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages:
In the event of a lost or damaged package, please contact our customer service team at +91 80901 08846 or pntripathiphd@hotmail.com / antheraea@gmail.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure a satisfactory resolution.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Refund Policy. Baburam and Sons does not cover return shipping costs unless the item is defective or the wrong item was shipped.
Customer Support:
For any questions or concerns regarding your order or our shipping policy, please contact us at +91 80901 08846 or pntripathiphd@hotmail.com / antheraea@gmail.com . Our customer service team is here to assist you.